About Us

About Ficker Insurance Group

Insurance should be personalized, easy to understand, and provide you with a sense of security. At Ficker Insurance Group, we value every customer relationship and recognize you have many choices for coverage. Our reputation for excellence and years of timely, reliable, and dedicated service distinguish us from other agencies. That is why we continue to be recognized as the #1 Insurance Agent and the #1 Insurance Company in Maine and we are grateful for the opportunity to continue serving customers with the highest standards of service excellence.

We are dedicated to providing you with the best coverage choices, customized to your needs, to ensure you receive a thorough and individualized insurance experience.

We would be honored to show you why individuals and families have chosen us to help guard them against the unexpected.

Voted by thousands of customers and community members as #1 in Maine (2022, 2023, 2024, 2025)

Our Approach

At Ficker Insurance Group, we’re redefining what it means to be an insurance agency.
Our mission is to deliver tailored coverage and budget options that fit your unique needs. We take pride in offering comprehensive solutions and providing a truly personalized experience to protect what matters most to you.

Features and Services

When you choose to work with our agency, you join an award-winning team of local professionals who live and work in the communities we serve!

Features and Services Our Agency Online & 1-800 Companies
Access to multiple companies and wide range of products Limited ability to cover unique risk
Easy switching from company to company without hassle Create obstacles and non-responsive
Unbiased and objective advice Tries to sell & support only their one company
Claims assistance and advocacy No help: You vs. adjuster
Policy service from the same person you bought from You'll likely never talk to the same person twice

When you choose to work with our agency, you join an award-winning team of local professionals who live and work in the communities we serve!

Our Dedicated Team

At Ficker Insurance Group, our exceptional team truly makes the difference. We are dedicated, knowledgeable, and compassionate insurance professionals who prioritize our customers above all else. Our focus is on understanding your unique needs and providing solutions, ensuring you feel supported and valued every step of the way. Your peace of mind is our top priority!

Careers at Ficker Insurance Group

At Ficker Insurance Group, we are dedicated to developing, supporting, and sustaining relationships that benefit our clients, foster the growth of our team members, and drive our agency forward. Our commitment is to provide the best customer experience possible, consistently exceeding standard expectations in the insurance industry. As a family-owned and operated agency, we prioritize our clients' needs above all else, ensuring you receive the personalized service and attention you deserve.

Our Story

We are a full-service insurance agency based in Falmouth, Maine. Our team specializes in tailoring insurance solutions for both families and individuals, ensuring that coverages fit customers specific needs efficiently and effectively. Whether you're looking for personal insurance, business coverage, or any specialized services, we’re here to help you navigate your options and find the best protection for your circumstances. We take pride in providing peace of mind through comprehensive insurance solutions!

Our Vision

We are committed to developing, supporting, and enabling our team. Our goal is to satisfy our clients while fostering the growth of our team members and expanding our business. We believe that strong relationships lead to better service and success for everyone involved. Together, we create a supportive environment that prioritizes your needs and drives our collective growth.

Community

We are dedicated to supporting the individuals and organizations that work to strengthen our community. We believe that by investing in local initiatives and fostering positive relationships, we can contribute to the overall well-being and growth of the area we serve. Together, we can make a meaningful impact and create a thriving community for everyone.

What Our Clients Say?

Angie was very knowledgeable and answered every question, perfect customer service!
Christopher Dion
Christopher Dion
16:14 16 Apr 26
Highly recommend this agency for customer service and support. Have spoken to two agents, Sarah and Christinna on multiple occasions and their support and knowledge of the best plans, offers and money saving strategies is excellent. Each time I called, my entire chart information, calls, requests are all available and used to help solve issues immediately. Prices are competitive and I feel reflective of excellence over other agencies offering lower rates but with obvious deficiencies to their policies. There are lots of incentives available for saving through Drivewise safe driving app, no claims for a year discounts that really add up.
Alison Milne
Alison Milne
14:02 02 Apr 26
clarisse M
clarisse M
12:55 11 Mar 26
Angie is simply amazing! Answered all my questions regarding the new insurance plan.
Agathi Haxhi
Agathi Haxhi
16:40 10 Feb 26
I just had the best experience with an insurance company. Tate and Katie can’t be beat with their knowledge and professionalism. My husband and I decided to shop around for insurance and Katie didn’t even hesitate to call us after hours to discuss our needs. Simple and fast. We got more coverage and ended up with a lower premium. They really look out for you! I highly recommend them!
Sonya Soule
Sonya Soule
17:55 04 Feb 26
Worked with Olivia Crowley at the All State/Ficker Insurance Group in Falmouth, Maine over the phone on few inquiries/changes I needed to make on my auto policy and she rocked! Her comprehension and communication were solid. She was very efficient with everything I inquired about and asked her to do. She seems very patient and caring!
J Q
J Q
05:14 03 Feb 26
There's always a part of me that thinks, "Why do I need a third party involved with my insurance policy? This is straightforward stuff." Then something happens out of left field, I call them, everything gets straightened out, and I remember why I go through Ficker. Just so much easier than dealing with insurance company call centers.
Joshua White
Joshua White
15:38 29 Jan 26
Christianna was extraordinary in helping me with my car insurance after the death of my husband. I recommend Ficker in Falmouth wholeheartedly.
Eloise Watt
Eloise Watt
19:03 07 Jan 26
Angie Emery was most helpful helping me to setup to meet all my insurance needs.
Deborah Grace
Deborah Grace
15:43 01 Jan 26
The Ficker Insurance Group made getting all our insurance coverage we needed for our new vacation home an easy task. The process was efficient, timely and comprehensive. The most valuable part of the process was the professional and personable customer service. Thank you Team Member Joel Kreitzman for all you did to make our new home purchase experience even better!
John Voerg
John Voerg
16:41 02 Nov 25
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