About Us

About Ficker Insurance Group

Insurance should be personalized, easy to understand, and provide you with a sense of security. At Ficker Insurance Group, we value every customer relationship and recognize you have many choices for coverage. Our reputation for excellence and years of timely, reliable, and dedicated service distinguish us from other agencies. That is why we continue to be recognized as the #1 Insurance Agent and the #1 Insurance Company in Maine and we are grateful for the opportunity to continue serving customers with the highest standards of service excellence.

We are dedicated to providing you with the best coverage choices, customized to your needs, to ensure you receive a thorough and individualized insurance experience.

We would be honored to show you why individuals and families have chosen us to help guard them against the unexpected.

Ficker Insurance Group is proud to be a RamseyTrusted Insurance Pro – part of a network of professionals Ramsey Solutions trusts to serve their audience with integrity and expertise. Our goal is simple: provide honest, straightforward insurance guidance that helps you protect what matters most and make confident financial decisions.

Voted by thousands of customers and community members as #1 in Maine (2022, 2023, 2024, 2025)

Our Approach

At Ficker Insurance Group, we’re redefining what it means to be an insurance agency.
Our mission is to deliver tailored coverage and budget options that fit your unique needs. We take pride in offering comprehensive solutions and providing a truly personalized experience to protect what matters most to you.

Features and Services

When you choose to work with our agency, you join an award-winning team of local professionals who live and work in the communities we serve!

Features and Services Our Agency Online & 1-800 Companies
Access to multiple companies and wide range of products Limited ability to cover unique risk
Easy switching from company to company without hassle Create obstacles and non-responsive
Unbiased and objective advice Tries to sell & support only their one company
Claims assistance and advocacy No help: You vs. adjuster
Policy service from the same person you bought from You'll likely never talk to the same person twice

When you choose to work with our agency, you join an award-winning team of local professionals who live and work in the communities we serve!

Our Dedicated Team

At Ficker Insurance Group, our exceptional team truly makes the difference. We are dedicated, knowledgeable, and compassionate insurance professionals who prioritize our customers above all else. Our focus is on understanding your unique needs and providing solutions, ensuring you feel supported and valued every step of the way. Your peace of mind is our top priority!

Careers at Ficker Insurance Group

At Ficker Insurance Group, we are dedicated to developing, supporting, and sustaining relationships that benefit our clients, foster the growth of our team members, and drive our agency forward. Our commitment is to provide the best customer experience possible, consistently exceeding standard expectations in the insurance industry. As a family-owned and operated agency, we prioritize our clients' needs above all else, ensuring you receive the personalized service and attention you deserve.

Our Story

We are a full-service insurance agency based in Falmouth, Maine. Our team specializes in tailoring insurance solutions for both families and individuals, ensuring that coverages fit customers specific needs efficiently and effectively. Whether you're looking for personal insurance, business coverage, or any specialized services, we’re here to help you navigate your options and find the best protection for your circumstances. We take pride in providing peace of mind through comprehensive insurance solutions!

Our Vision

We are committed to developing, supporting, and enabling our team. Our goal is to satisfy our clients while fostering the growth of our team members and expanding our business. We believe that strong relationships lead to better service and success for everyone involved. Together, we create a supportive environment that prioritizes your needs and drives our collective growth.

Community

We are dedicated to supporting the individuals and organizations that work to strengthen our community. We believe that by investing in local initiatives and fostering positive relationships, we can contribute to the overall well-being and growth of the area we serve. Together, we can make a meaningful impact and create a thriving community for everyone.

What Our Clients Say?

This gentlman was very well mannered & well informed about all my questions for him. Thanks for the great service your employees give at Allstate. 🙂
Skeeter Cornell
Skeeter Cornell
06:20 16 Sep 26
We've had Allstate Howeowner and Auto Insurance for a number of years and have been generally pleased with their customer service, but we now must recognize Ms. Angie Emery at Ficker Insurance Group - our local agency for Allstate. She contacted us about upgrading our home policy and guided us expertly through the process, making it as easy as possible. She helped us to not only add more coverage for our property and correct some things, but also saved us several hundreds of dollars in annual premium cost. She was always responsive, helpful, and efficient- very much appreciated!
Kevin Pettee
Kevin Pettee
16:44 15 Sep 26
If you care about customer service, Anthony is the best! His agency could not handle my particular insurance need of the moment, but while I was on hold, he dialed another agency, explained my situation, connected with the right person, and turned me over to him. This was late Friday afternoon. I talked with the other agent, clarified my needs, and he put my information out. By Tuesday, I had quotes. Does it get better than this? If I could rate 10 stars, I would.
Mike Miles
Mike Miles
14:38 04 Sep 26
Ficker Insurance Group and highly recommend her. If you are looking to review your insurance or get better coverage with personal service, reach out and tell her I sent you. Also great policy coverage & price.
Eric Shuman
Eric Shuman
19:05 03 Sep 26
Paul Swihart
Paul Swihart
19:59 05 Aug 26
Xhevdet Axhami
Xhevdet Axhami
20:02 31 Jul 26
Tim Chappelle has excellent customer service skills and an impressive spectrum of knowledge on the complexities of homeowners insurance with the ability to articulate that knowledge. I am grateful for his help. 10/10 absolutely recommend.
Alana Tullos
Alana Tullos
15:39 27 Jul 26
Needed an updated copy of my vehicles proof of insurance. Just realized the old card expired 4 days ago. Called the Ficker Insurance Group late afternoon and was assisted by Sara. Informed her I wasn't able to download my proof of insurance. She sent it over to me right away via e-mail and was a pleasure to speak with. Thank you !
Michael Caires
Michael Caires
02:13 24 Jul 26
Just got off the phone with Anthony at Flicker Insurance Group. Anthony quickly exceeded my expectations. He was able to help me navigate my daughter’s car & renters policies. Anthony was very professional, knowledgeable, and very nice, too.Another great experience with my daughter’s Allstate Insurance via Flicker Ins Group in Maine. We have been with Allstate for 30 to 40 years. We continue to Be Very Happy and Know We Are in Good Hands.Thanks again Anthony…Ken Rech
Ken Rech
Ken Rech
15:09 21 Jul 26
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