About Us

About Ficker Insurance Group

Insurance should be personalized, easy to understand, and provide you with a sense of security. At Ficker Insurance Group, we value every customer relationship and recognize you have many choices for coverage. Our reputation for excellence and years of timely, reliable, and dedicated service distinguish us from other agencies. That is why we continue to be recognized as the #1 Insurance Agent and the #1 Insurance Company in Maine and we are grateful for the opportunity to continue serving customers with the highest standards of service excellence.

We are dedicated to providing you with the best coverage choices, customized to your needs, to ensure you receive a thorough and individualized insurance experience.

We would be honored to show you why individuals and families have chosen us to help guard them against the unexpected.

Voted by thousands of customers and community members as #1 in Maine (2022, 2023, 2024, 2025)

Our Approach

At Ficker Insurance Group, we’re redefining what it means to be an insurance agency.
Our mission is to deliver tailored coverage and budget options that fit your unique needs. We take pride in offering comprehensive solutions and providing a truly personalized experience to protect what matters most to you.

Features and Services

When you choose to work with our agency, you join an award-winning team of local professionals who live and work in the communities we serve!

Features and Services Our Agency Online & 1-800 Companies
Access to multiple companies and wide range of products Limited ability to cover unique risk
Easy switching from company to company without hassle Create obstacles and non-responsive
Unbiased and objective advice Tries to sell & support only their one company
Claims assistance and advocacy No help: You vs. adjuster
Policy service from the same person you bought from You'll likely never talk to the same person twice

When you choose to work with our agency, you join an award-winning team of local professionals who live and work in the communities we serve!

Our Dedicated Team

At Ficker Insurance Group, our exceptional team truly makes the difference. We are dedicated, knowledgeable, and compassionate insurance professionals who prioritize our customers above all else. Our focus is on understanding your unique needs and providing solutions, ensuring you feel supported and valued every step of the way. Your peace of mind is our top priority!

Careers at Ficker Insurance Group

At Ficker Insurance Group, we are dedicated to developing, supporting, and sustaining relationships that benefit our clients, foster the growth of our team members, and drive our agency forward. Our commitment is to provide the best customer experience possible, consistently exceeding standard expectations in the insurance industry. As a family-owned and operated agency, we prioritize our clients' needs above all else, ensuring you receive the personalized service and attention you deserve.

Our Story

We are a full-service insurance agency based in Falmouth, Maine. Our team specializes in tailoring insurance solutions for both families and individuals, ensuring that coverages fit customers specific needs efficiently and effectively. Whether you're looking for personal insurance, business coverage, or any specialized services, we’re here to help you navigate your options and find the best protection for your circumstances. We take pride in providing peace of mind through comprehensive insurance solutions!

Our Vision

We are committed to developing, supporting, and enabling our team. Our goal is to satisfy our clients while fostering the growth of our team members and expanding our business. We believe that strong relationships lead to better service and success for everyone involved. Together, we create a supportive environment that prioritizes your needs and drives our collective growth.

Community

We are dedicated to supporting the individuals and organizations that work to strengthen our community. We believe that by investing in local initiatives and fostering positive relationships, we can contribute to the overall well-being and growth of the area we serve. Together, we can make a meaningful impact and create a thriving community for everyone.

What Our Clients Say?

Xhevdet Axhami
Xhevdet Axhami
20:02 31 Jul 26
Tim Chappelle has excellent customer service skills and an impressive spectrum of knowledge on the complexities of homeowners insurance with the ability to articulate that knowledge. I am grateful for his help. 10/10 absolutely recommend.
Alana Tullos
Alana Tullos
15:39 27 Jul 26
Needed an updated copy of my vehicles proof of insurance. Just realized the old card expired 4 days ago. Called the Ficker Insurance Group late afternoon and was assisted by Sara. Informed her I wasn't able to download my proof of insurance. She sent it over to me right away via e-mail and was a pleasure to speak with. Thank you !
Michael Caires
Michael Caires
02:13 24 Jul 26
Just got off the phone with Anthony at Flicker Insurance Group. Anthony quickly exceeded my expectations. He was able to help me navigate my daughter’s car & renters policies. Anthony was very professional, knowledgeable, and very nice, too.Another great experience with my daughter’s Allstate Insurance via Flicker Ins Group in Maine. We have been with Allstate for 30 to 40 years. We continue to Be Very Happy and Know We Are in Good Hands.Thanks again Anthony…Ken Rech
Ken Rech
Ken Rech
15:09 21 Jul 26
Polite, competent, and efficient staff combined with helpful and user-friendly Allstate online tools results in a positive experience
Will Persons
Will Persons
14:58 19 Jun 26
They were very helpful and walked me all the way thru the process during this stressful time.
Walter Jordan Jr
Walter Jordan Jr
11:21 16 Jun 26
From dealing with the claims adjuster to the simple task of adding another vehicle to my policy, the folks at Flicker Insurance are by far the most professional in customer orientated company I have dealt with if you’re looking for smooth, transitions, and answers to any of your questions this is the company you would want to go with. I would recommend these folks to anybody.
Rich Michaud
Rich Michaud
16:06 01 Jun 26
We've been with this group for many years, and Christianna in particular is awesome -- her expertise, service, and creativity helped us save and improve our coverage!! Thank you. Highly recommend.
Kate Brandeis
Kate Brandeis
15:17 29 May 26
Angie was very knowledgeable and answered every question, perfect customer service!
Christopher Dion
Christopher Dion
16:14 16 Apr 26
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