About Us

Tate Ficker is extremely passionate about helping others. He prides himself, and the Agency in providing peace of mind and trusted support when customers need them the most. Ficker Insurance Group is honored and committed to serving customers with industry expertise, an understanding of the local market, and a passion for supporting others to help communities protect the things that are important - family, home, auto, recreation, and much more. Tate’s focus is on providing exceptional customer experiences and is anchored to a commitment to consistently provide personalized service, affordable solutions, and reliable advice. Tate grew up in Fryeburg, Maine and graduated from Fryeburg Academy. He went on to receive a Bachelor of Science in Business at Bentley University in Waltham, MA and also has accredited designations from Universities in Italy, Turkey, and most recently The Wharton School of Business. Tate brings extensive experience in the insurance industry and is passionate about serving his communities and helping customers protect what they’ve worked hard for. In his spare time, Tate enjoys spending time with his family, coaching youth sports, golfing, hunting, fishing, and anything outdoors!

With over 20 years’ experience in insurance and the Allstate family brand, Megan Dougherty, is passionate about the many personal connections she has made and deep-rooted knowledge of clients’ needs. Megan’s tenure with Allstate began in 2003 where she quickly made her way up the ranks as Sales Producer, Office Manager, and now leading Operational and Human Resource efforts as the Chief Operating Officer at Ficker Insurance Group. Megan focuses on strategic planning, business development, and operational effectiveness. Megan demonstrates a strong ability to engage with clients and develop trust and repour with the many partners she works with. Megan’s family, including her husband, twin girls and son enjoy spending time in their favorite haven, Rangeley where they enjoy hiking, boating, and spending time with family and friends.

Sety Fu joined the Agency in 2017 as a Licensed Sales Professional following graduation from the University of Southern Maine with a degree in Business Administration. Sety has continued to grow in his roles at the agency while spending his time focused on supervising sales, service, and employee development. Sety operates with a customer-first approach and treats his peers and clients like family. In his spare time, Sety enjoys music and the outdoors.

Anthony Benson has a passion for business. Receiving his Associates degree in Business Administration from Southern New Hampshire, he knew he wanted to use his education to propel his promising career. Anthony’s positive, calming demeanor gives customers a sense of comfort in knowing he will address their concerns and creatively form solutions to assist them in their needs. He has quickly and effectively emulated the agencies core values, goals and customer-first approach. Much of his compassion and innate skills are derived from his time spent with children as an after-school educator and as a representative and ambassador at a local market. Outside of work, Anthony’s passions include spending time with family, enthusiastically coaching 7th and 8th grade boys lacrosse for his local middle school, and trying new and unique foods Southern Maine has to offer.

Devon Ficker is a licensed agent who focuses her time supporting the agency in its operational and recruitment goals. With a background in Development at Massachusetts General Hospital Cancer Center and the Harvard Graduate School of Education, Devon’s native and experiential compassion for aiding people is what drives her. In her spare time, Devon enjoys spending time with family, golfing, cooking and exploring the woods with her children and Goldendoodle, Teddy.

Lunden Hughes is a talented sales agent with prior experience as a SMT Manufacturing Specialist at Enercon Technologies and in the shipping and receiving department at L.L. Bean. A dedicated team member and collaborator, Lunden is focused on his goal to enhance the agencies goals, conquer obstacles, and maintain a positive and highly respected customer satisfaction guarantee. Graduating from Edward Little High School with a 3.7 GPA, honor role achievement, and an Academic Excellence Award, Lunden excels at anything he puts his mind to. Lunden has always enjoyed sports, specifically football and basketball and can be seen attending, watching or playing sports. Lunden is also a diehard Steelers fan, music enthusiast, and secret-weapon, a talented guitar player!

Griffin Madden holds a degree in Business Administration from the University of Maine. While at UMaine, he competed for the men’s track and field team as a sprinter and hurdler. Griffin’s prior work experience as an Account Executive at a full-service enterprise lighting company, helped him kick-off his career post-graduation. Griffin uses his knowledge of the insurance industry to form long-standing relationships with customers and partners. A lover of the outdoors, Griffin enjoys all seasons, whether swimming or running, hunting, or hitting the slopes on a powder day.

Julia Marshall has over 10 years of experience in the insurance industry, with an extensive background in investigating auto claims. She is dedicated to helping everyone have the coverage they need before disaster strikes. Julia enjoys getting to know customers’ unique needs and helping find the best solutions. Prior to insurance, Julia managed specialty retails stores and studied Psychology. As a New England native and animal lover, she appreciates spotting wildlife while exploring the woods with her family.

Sarah Sylvester enjoys working in a fast-paced environment, with prior experience in the healthcare industry. Sarah embodies a customer-first ethos helping people through some of their most trying and unpredictable times. Sarah has long excelled in connecting with customers and providing quality service, and our agency offers her the opportunity to help people protect themselves against the unexpected. When not in the office, you can find Sarah starting a new crochet project, spending time with her family and dog, or sailing on Crescent Lake where she first fell in love with Maine.

Melissa Whitney is an experienced customer service representative with strong leadership and relationship building capabilities. Melissa is always seeking new challenges where her experience can help customers, communities and small businesses to achieve a rewarding and financially secure future. Trust, teamwork, honesty, accountability and a passion for learning are a few of Melissa’s core principals which she applies to her everyday work. A Fryeburg, Maine native and graduate of Fryeburg Academy, Melissa enjoys hiking, kayaking, gardening and spending time with her two children.

With over 10 years of experience in sales and customer service, Joel has a passion for helping customers and building relationships. Joel’s prior work experience includes six years with Prudential Financial where he oversaw the management of various insurance claims and helped many customers along the way find better wellness within their finances. Outside of work, Joel is passionate about music and exploring the great Maine outdoors.

Derek Faile’s career began in the warehouse industry at the Walmart Distribution Center. In his five years in order fulfillment, he was regarded as one of most efficient dispatchers in the department. Working alongside department trainers, Derek always strove to achieve the highest level of success while perfecting his craft. Sales piqued Derek’s interest having been behind the scenes in distribution. After a lot of research across a vast number of industries, Derek couldn’t help but notice that Insurance continued to check the box. He obtained licensing on his own and applied for a role at Ficker Insurance Group, and it has been a perfect match. Derek’s focus on making genuine connections with people and educating them on protecting their finances sets him apart. Delivering the highest quality service, maintaining integrity, empathy, reliability, and a positive attitude are of utmost importance. Derek enjoys cooking, hiking, combat sports and spending time with his fiancé and two kids.

Angie Emery has over 6 years of personal lines insurance experience. Along with a background in insurance, she also applies her unique skills which include extensive experience in providing exceptional customer service, owning and operating her own small business, as well as manager of operations, growth, and social media marketing for a local, Maine-based small business. Her passion for helping people, along with relationship building and networking will help her achieve her career goals in the insurance industry. When not in the office Angie enjoys time with friends and family, reading, cooking, working out, and enjoying nature - preferably the beach.

Timothy Chappelle graduated from the University of Maine with a double major in Business Management and Information Systems gaining valuable business knowledge and skills during his time there. His prior experience in operations, sales, and customer service, has allowed him to effectively contribute to the agency's goals and work to meet a variety of customer needs. Tim is compassionate and considerate of the customer’s he serves. His goal is to continue to offer high-quality customer service and create long-lasting relationships at the Agency. In his spare time, Tim enjoys cooking, hiking, reading, playing, and watching soccer.

Courtney Fluke graduated from the Bryant University class of 2014. With a degree in Marketing and Psychology, and prior work experience at an American electrical company, Courtney has an exceptional understanding of how to work in a process-driven environment, working closely with teams, and assisting customers. Courtney’s passion is in helping people see that they are properly informed. Courtney moved to Maine in 2016 and now calls this great state home. Her love of the ocean, exploring the world and meeting new people are all things she enjoys in her spare time.

Christianna is a dedicated professional with over five years of insurance experience. Christianna is known for building strong, lasting relationships and genuinely connecting with people. She understands that being an insurance agent means guiding clients through life’s ups and downs, especially during difficult times when her expertise matters most. Christianna’s passion for helping others grew from early career experiences that allowed her to connect meaningfully with individuals from diverse backgrounds. Outside of work, Christianna enjoys baking, creating art, journaling, and cherishes time with her husband and their beloved animals.

Madisyn began her academic journey at West Virginia University, majoring in History with a minor in Spanish. After pausing her studies to raise children, she returned to pursue a degree in Political Science—rekindling her passion for learning. Before entering the insurance industry, she worked as a pre-K teacher and ran a nanny network. As the pandemic unfolded, she adapted by moving into remote work—ultimately uncovering a fulfilling career in insurance. Nearly three years in, Madisyn genuinely enjoys helping clients improve their coverage and delivery cost-effective solutions. She is excited to grow with the agency and contribute to its culture of excellence. In the community, Madisyn founded a local women’s support group focused on equality, unity, and community engagement through events and pop-ups.